We understand that
circumstances may change, and you may need to cancel or reschedule services
that you have booked with us. This Cancellation Policy outlines the guidelines
and procedures for cancellations and any applicable fees. By engaging our
services, you agree to comply with this policy.
1. Cancellation Period: You
may cancel or reschedule services by providing us with advance notice. The
minimum notice period required for cancellation or rescheduling will be as per
the nature of the service to be availed.
Cancellation Fees
a. Cancellation within the Specified Notice Period:
If you cancel or
reschedule within the specified notice period, no cancellation fee will be
charged, and any payments made will be fully refunded.
b. Late Cancellation or No-Show: If
you fail to provide the required notice or do not show up for the scheduled
service without prior notification, a cancellation fee may apply. The
cancellation fee will be determined based on the type and duration of the
service booked.
2. Refund Policy
a. Cancellation within the Specified Notice Period:
If you cancel or
reschedule within the specified notice period, any payments made will be fully
refunded to you.
b. Late Cancellation or No-Show: In
the case of a late cancellation or no-show, the cancellation fee will be
deducted from any payments made, and the remaining amount will be refunded to
you.
3. Cancellation Process
To cancel or reschedule a service, please
notify us as soon as possible. You can contact us through the provided channels
of communication or follow the cancellation procedure outlined in the service
agreement.
Please provide relevant details such as your name,
booking details, and reason for cancellation to assist us in processing your
request promptly.
As some services like filing Income Tax Returns
need to be attempted quickly, you are required to inform us within the
stipulated time / stage of the process.
4. Force Majeure In certain circumstances beyond our control, such as
natural disasters, extreme weather conditions, or unforeseen events, we reserve
the right to cancel or reschedule services without any liability. In such
cases, we will make every effort to notify you in advance and offer alternative
options or a refund.
5. Amendments to the Cancellation Policy We reserve the right to modify or
amend this Cancellation Policy at any time. Any changes will be effective upon
posting the revised policy on our website or providing notice to you. We
encourage you to review this policy periodically for any updates.
If you have any questions or require further clarification regarding our
cancellation policy, please contact us using the contact information provided
below.
By engaging our services, you acknowledge that you have read, understood,
and agreed to comply with this Cancellation Policy.
Thank you for your understanding and cooperation.